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Windows 10 Update Known Issues - May 5th

For Update: Build 19041.208 KB4558244

In a recent release of Windows 10 Microsoft formally acknowledged several known issues. Here are the highlights from that article:

1. "Windows Mixed Reality may not work correctly for many users on the May 2020 Update."

2. "We are aware of an issue where using the DISM (Deployment Image Servicing and Management) tool to repair corruption on systems running the May 2020 Update does not always report the correct status. This will be fixed in an upcoming servicing release."

3. For IME: "This functionality does not work correctly currently in the May 2020 Update. For example, the input mode will not switch automatically to Kanji or Hiragana. This issue will be fixed in an upcoming servicing update."

IME Workaround: "To work around this issue in the short term, either manually switch the input mode when typing, or set the Compatibility ‘Use previous version’ checkbox for the impacted keyboard via Settings > Time & Language. We do not recommend using the compatibility setting for the long term, but rather as a temporary workaround for users who are impacted by this issue."


In the same article, Microsoft also released a few new features added for IT professionals.

Info for IT Pros

Windows Insider Program for Business customers who are running "May 2020 Update (also referred to as version 2004) builds from WSUS or in the Slow or Release Preview ring" can now request Microsoft Support. It is intended to help with issues for business use case scenarios and is limited to Windows 10 Enterprise and Pro. If you run into a severe issue that prevents you or other users in your organization from using a device, you can now request direct help.

This is great considering before customers who owned the insider program had to jump through a lot of hoops to get any support. Read below from Microsoft's article on how to request the form.


How to use the form to submit a support request for 20H1 builds

  1. Open the online form at the link above.

  2. On the Product Selection page, hit “Next” as the dropdown options are pre-selected for you. (Under “Select the Product version”, Windows Client Release Preview applies to both the WSUS and Release Preview/Slow rings.)

  3. On the Issue Details page, under “Please enter issue title”, enter your company name in brackets followed by an issue title: i.e. [Company Name] New XXXX feature unusable after XXXX. Under “Provide a brief description”, provide the details of the problem, and the steps taken when experiencing the problem, and the expected results. If you’re able to share a short link from the Feedback Hub where you submitted the issue will also help diagnose the problem.  Additional information that gives context for the issue helps us get to a quicker resolution.

  4. On the Support Plan page, click “Next” as the plan is pre-selected.

  5. On the Severity page, choose whether you prefer to use “Email” or “Phone” for communicating with Microsoft Support.

  6. On the Contact Information page, update your contact card with the email or phone number you want Microsoft Support to use when contacting you.

  7. On the Review page, review your support request summary, make changes as needed, and then submit.

Full article by Microsoft found here:

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